FAQ

User story map shows the big picture of our product from the user’s perspective to help you manage your product backlog, prioritize stories, and plan your releases/sprints.

Simply go to Atlassian marketplace listing and install the plugin from there

We implement a layer on top of Jira Epic to enable 3-level mapping and beside core mapping features the plugin supports many advanced features such as
– Introduce personas in Jira project and attach persona to Goal/Theme
– Support planning by release, sprint and also no-swimlane for reporting purpose.
– Quick filter using JQL
– Customize Goal color and Epic color.

Agile User Story Mapping works well with most other plugins out of the box. This is because we designed it to be as close to the Jira native functions as possible. We are working on integrations with other plugins. Have a specific request? atlassian@devsamurai.com

As per our Service Level Agreement Trivial is six (6) hours for a reaction from us and 72 hours for a solution.

While Major is four (4) hours for a reply and 24 hours for a solution.

Note: this is based on business working hours of Monday to Friday 9am-6pm GMT+9 (Tokyo Time) excluding Japan holidays.

Premium support is also available for an extra cost. With it you get a reply in two (2) hours and a solution in ten (10) hours for mission critical issues.

Personas are the main characters in the stories you want to tell about your product. They need to do something to reach their Goals.

Goal is the high level business objective that users want to archive

Steps are the lower level under Goal, which line up horizontally and make a backbone of the map. It tells a narrative flow of user’s journey. In Agile User Story Map step is mapped to Jira Epic issue type.

Stories are the basic building block of the map. which describe in details what you can deliver and evaluate. In Agile User Story Map story can be mapped to Jira Story or other issue types.

No for Jira Cloud
For Jira Server and Data Center you can extend 5 times

Server and Data Center can only be purchased yearly.
Cloud can be purchased monthly or yearly. For full details please go to our Pricing Page.

Not exactly pay per user. According to Atlassian policy, you pay the pricing tier you fall into. For example, for the server version if you have 25 users you pay the pricing tier for 25 users (11-25 users). But add one more user, which makes your total 26, and you pay the pricing tier for 50 users (26-50 users). Please go to the Pricing Page.